Reekon

Customer Service Automation
Powered by AI

Resolve your customer tickets without agent interaction via Email, Live chat or Phone call.
Reekon helps to reduce the high volume of inquiries, average resolution time and
increase customer satisfaction accordingly.

Our Happy Clients

E-Commerce & IT

Customer Service Automation Features

Automatic (Repetitive) Question Answering

Reekon can easily answer questions in the most popular e-commerce topics such as delivery, money-back policy, warranty, discounts and so on.

Omnichannel Support

Never compromise on your customer experience and deliver the best experience possible via any channel - emails, phones, webchats, social networks and such.

Customized Flows

Create customized flows for your specific needs to achieve the best customer experience possible. Win customers by offering greatly individualized customer experience.

Multiple Integrations

Powerful integrations with Shopify, Magento, WooCommerce and other most popular e-commerce platforms. Delivering an amazing customer experience has never been so simple.

Omnichannel Support

Automatically respond to your customers and ensure they get
the best possible experience across any communication channel

Emails

Phone Calls

Social Networks

Key Features

Reekon provides an AI-powered autonomous question analysis, answering,
and ticket assignment to the right support teams.

How It Works?

Upload your existing FAQ / QnA / Knowledge Base articles and get answers immediately.
Reekon will also answer general questions related to Technical Support