R E E K O N

Customer Service Automation
Powered by AI

Resolve your customer tickets without agent interaction via Email, Live chat or Phone call.
Reekon helps to reduce the high volume of inquiries, average resolution time and
increase customer satisfaction accordingly.

Our Happy Clients

E-Commerce & IT

E-Commerce & IT

Customer Service Automation Features

Automatic (Repetitive) Question Answering

Reekon can easily answer questions in the most popular e-commerce topics such as delivery, money-back policy, warranty, discounts and so on.

Omnichannel Support

Never compromise on your customer experience and deliver the best experience possible via any channel - emails, phones, webchats, social networks and such.

Customized Flows

Create customized flows for your specific needs to achieve the best customer experience possible. Win customers by offering greatly individualized customer experience.

Multiple Integrations

Powerful integrations with Shopify, Magento, WooCommerce and other most popular e-commerce platforms. Delivering an amazing customer experience has never been so simple.

Omnichannel Support

Automatically respond to your customers and ensure they receive
the best possible experience across any communication channel

Phone Calls

Social Networks

How It Works?

Upload your existing FAQ / QnA / Knowledge Base articles and get answers immediately.
Reekon will also answer general questions related to Technical Support

Integrations

Integrate with industry-leading customer service software
or any e-commerce platform of your choice.

ZenDesk
Intercom
Fresh Desk
JIRA
Service Now
Ivanti
Shopify
WooCommerce
Magento

Pricing plans
for every size of businesses

Subscription Plans

Small & Medium

€1,500 / mo

Enterprise

Starts from €2,000 / mo

Full Automation

Custom / Get a quote

Email Automation
Live Chat and Social Networks Automation
Phone Call Automation
Ticket, Knowledge base and FAQ Analysis
Custom Process Maps and Customer Journeys
Self-hosting
Automatic Ticket Assignment
ITSM & Helpdesk integrations
E-commerce Integrations
Performance Analysis and Analytics
Multilanguage Support
Back-End System Integrations
Application Support
Priority SLA

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