R E E K O N

Grow your business with scalable
and secure customer service

Provide immediate resolutions to your customer needs on any
communication channel and allow them to make financial
decisions around the clock.

Grow your business with scalable
and secure customer service

Provide immediate resolutions to your customer needs
on any communication channel and allow them to make
financial decisions around the clock.

Grow your business with scalable and secure customer service

Provide immediate resolutions to your customer needs on any communication channel and allow them to make financial decisions around the clock.

Automation that brings the results

Customer inquiry deflection up to
0%
Customer wait time reduction up to
0%
Resolution time reduction up to
0%
Cost per inquiry reduction up to
0%
Customer inquiry deflection up to
0%
Customer wait time reduction up to
0%
Resolution time reduction up to
0%
Cost per inquiry reduction up to
0%

Build trust with your customers

Provide secure and compliant customer service solution, which delivers more personal experiences that every customer deserves.

Integrate Reekon into your website, in-app, social,
or any desired communication channel. Reekon will reflect your service policy and best support practices
to provide resolutions with the highest accuracy in the result. All of this – without human interaction.

Build trust with your customers

Provide secure and compliant customer service solution, which delivers more personal experiences that every customer deserves.

Integrate Reekon into your website, in-app, social, or any desired communication channel. Reekon will reflect your service policy and best support practices to provide resolutions with the highest accuracy in the result. All of this – without human interaction.

Build trust with your customers

Provide secure and compliant customer service solution, which delivers more personal experiences that every customer deserves.

Integrate Reekon into your website, in-app, social, or any desired communication channel. Reekon will reflect your service policy and best support practices to provide resolutions with the highest accuracy in the result. All of this – without human interaction.

Invest in meaningful support

Ensure that your customers will receive the most up to date information about your services, their personal accounts, and enable them to take actions in the language of choice.

 Check account balance and credit limits

 Update personal information

 Make payments or deposits

 Report lost payment cards or unauthorized transactions

 Raise and monitor requests for cards,         mortgages or loans

 Promote product updates and offers

Invest in meaningful support

Ensure that your customers will receive the most up to date information about your services, their personal accounts, and enable them to take actions in the language of choice.

 Check account balance and credit limits

 Update personal information

 Make payments or deposits

 Report lost payment cards or unauthorized transactions

 Raise and monitor requests for cards, mortgages or loans

 Promote product updates and offers

Invest in meaningful support

Ensure that your customers will receive the most up to date information about your services, their personal accounts, and enable them to take actions in the language of choice.

 Check account balance and credit limits

 Update personal information

 Make payments or deposits

 Report lost payment cards or unauthorized transactions

 Raise and monitor requests for cards, mortgages or loans

 Promote product updates and offers

Dramatically reduce wait times & increase NPS score

Grow revenue and customer lifetime value providing personalized services

 Provide closest branches based on customers location

 Schedule appointments

 Purchase new products or services

 Manage credits and limits

 Promote product updates and offers

 Sign up for banking services

 Resolve technical issues

Dramatically reduce wait times & increase NPS score

Grow revenue and customer lifetime value providing personalized services

 Provide closest branches based on customers location

 Schedule appointments

 Purchase new products or services

 Manage credits and limits

 Promote product updates and offers

 Sign up for banking services

 Resolve technical issues

Dramatically reduce wait times & increase NPS score

Grow revenue and customer lifetime value providing personalized services

 Provide closest branches based on customers location

 Schedule appointments

 Purchase new products or services

 Manage credits and limits

 Promote product updates and offers

 Sign up for banking services

 Resolve technical issues

AI & Live Agent collaboration

Increase live agents’ productivity up to 30% and improve customer service quality by integrating Reekon to your Helpdesk.

 Provide resolution guidance and suggested responses based on historical tickets and Knowledge Base within agents dashboard

 Automate ticket routing based on business policy or patterns created from previous conversations to the most appropriate or available support agent

 Automatically differentiate support level by identifying and escalating the highest value inquiries to reduce churn and improve CSAT

AI & Live Agent collaboration

Increase live agents’ productivity up to 30% and improve customer service quality by integrating Reekon to your Helpdesk.

 Provide resolution guidance and suggested responses based on historical tickets and Knowledge Base within agents dashboard

 Automate ticket routing based on business policy or patterns created from previous conversations to the most appropriate or available support agent

 Automatically differentiate support level by identifying and escalating the highest value inquiries to reduce churn and improve CSAT

AI & Live Agent collaboration

Increase live agents’ productivity up to 30% and improve customer service quality by integrating Reekon to your Helpdesk.

 Provide resolution guidance and suggested responses based on historical tickets and Knowledge Base within agents dashboard

 Automate ticket routing based on business policy or patterns created from previous conversations to the most appropriate or available support agent

 Automatically differentiate support level by identifying and escalating the highest value inquiries to reduce churn and improve CSAT

Eliminate manual tasks

Grow your business without increasing customer service costs. Reekon integrates with your internal or 3rd party systems to automate user-requested tasks and gives your agents time to breathe.

 Customer identification & verification via SMS or Phone call for maximum security assurance and experience

 Account settings and services management

 Automation of complex manual processes via internal systems that are time-intense and repetitive

 Activity logs with a detailed & traceable bot activity, and chronological changes for legal and compliance

Eliminate manual tasks

Grow your business without increasing customer service costs. Reekon integrates with your internal or 3rd party systems to automate user-requested tasks and gives your agents time to breathe.

 Customer identification & verification via SMS or Phone call for maximum security assurance and experience

 Account settings and services management

 Automation of complex manual processes via internal systems that are time-intense and repetitive

 Activity logs with a detailed & traceable bot activity, and chronological changes for legal and compliance

Eliminate manual tasks

Grow your business without increasing customer service costs. Reekon integrates with your internal or 3rd party systems to automate user-requested tasks and gives your agents time to breathe.

 Customer identification & verification via SMS or Phone call for maximum security assurance and experience

 Account settings and services management

 Automation of complex manual processes via internal systems that are time-intense and repetitive

 Activity logs with a detailed & traceable bot activity, and chronological changes for legal and compliance

Join Financial Service leaders who automate Customer Service as well

© 2020 Reekon, LLC. All rights
reserved. Proudly made with ❤️

© 2020 Reekon, LLC.
All rights reserved.

© 2020 Reekon, LLC.
All rights reserved.