Introduce Reekon as the front line defense solution and ensure that every customer will receive the most up to date information about your services, personal accounts, and enable them to take actions:
► Generate personal pricing plans and purchase policies
► Search detailed information about health/care centers
► Register injuries and incidents
► Submit and monitor claims
► Manage services
Introduce Reekon as the front line defense solution and ensure that every customer will receive the most up to date information about your services, personal accounts, and enable them to take actions:
► Generate personal pricing plans and purchase policies
► Search detailed information about health/care centers
► Register injuries and incidents
► Submit and monitor claims
► Manage services
Introduce Reekon as the front line defense solution and ensure that every customer will receive the most up to date information about your services, personal accounts, and enable them to take actions:
► Generate personal pricing plans and purchase policies
► Search detailed information about health/care centers
► Register injuries and incidents
► Submit and monitor claims
► Manage services
Ensure that your customers will receive the most up to date information about your services, their personal accounts, and enable them to take actions in the language of choice:
► Check account balance and credit limits
► Update personal information
► Make payments or deposits
► Report lost payment cards or unauthorized transactions
► Monitor applications and their status
► Promote product updates and offers
Ensure that your customers will receive the most up to date information about your services, their personal accounts, and enable them to take actions in the language of choice:
► Check account balance and credit limits
► Update personal information
► Make payments or deposits
► Report lost payment cards or unauthorized transactions
► Monitor applications and their status
► Promote product updates and offers
Ensure that your customers will receive the most up to date information about your services, their personal accounts, and enable them to take actions in the language of choice:
► Check account balance and credit limits
► Update personal information
► Make payments or deposits
► Report lost payment cards or unauthorized transactions
► Monitor applications and their status
► Promote product updates and offers
Increase live agents’ productivity up to 30% and improve customer service quality by integrating Reekon to your Helpdesk:
► Provide resolution guidance and suggested responses based on historical tickets and Knowledge Base within agents dashboard
► Automate ticket routing based on business policy or patterns created from previous conversations to the most appropriate or available support agent
► Automatically differentiate support level by identifying and escalating the highest value inquiries to reduce churn and improve CSAT
Increase live agents’ productivity up to 30% and improve customer service quality by integrating Reekon to your Helpdesk:
► Provide resolution guidance and suggested responses based on historical tickets and Knowledge Base within agents dashboard
► Automate ticket routing based on business policy or patterns created from previous conversations to the most appropriate or available support agent
► Automatically differentiate support level by identifying and escalating the highest value inquiries to reduce churn and improve CSAT
Increase live agents’ productivity up to 30% and improve customer service quality by integrating Reekon to your Helpdesk:
► Provide resolution guidance and suggested responses based on historical tickets and Knowledge Base within agents dashboard
► Automate ticket routing based on business policy or patterns created from previous conversations to the most appropriate or available support agent
► Automatically differentiate support level by identifying and escalating the highest value inquiries to reduce churn and improve CSAT
Grow your business without increasing customer service costs. Reekon integrates with your internal or 3rd party systems to automate user-requested tasks and gives your agents time to breathe:
► Customer identification & verification via SMS or Phone call for maximum security assurance and experience
► Account settings and services management
► Automation of complex manual processes via internal systems that are time-intense and repetitive
► Activity logs with a detailed & traceable bot activity, and chronological changes for legal and compliance
Grow your business without increasing customer service costs. Reekon integrates with your internal or 3rd party systems to automate user-requested tasks and gives your agents time to breathe:
► Customer identification & verification via SMS or Phone call for maximum security assurance and experience
► Account settings and services management
► Automation of complex manual processes via internal systems that are time-intense and repetitive
► Activity logs with a detailed & traceable bot activity, and chronological changes for legal and compliance
Grow your business without increasing customer service costs. Reekon integrates with your internal or 3rd party systems to automate user-requested tasks and gives your agents time to breathe:
► Customer identification & verification via SMS or Phone call for maximum security assurance and experience
► Account settings and services management
► Automation of complex manual processes via internal systems that are time-intense and repetitive
► Activity logs with a detailed & traceable bot activity, and chronological changes for legal and compliance
© 2020 Reekon, LLC. All rights reserved.
6 Snow Hill, Farringdon, London,
EC1A 2AY, United Kingdom
Švitrigailos g. 11B, Vilnius, 01130,
Lithuania
© 2020 Reekon, LLC. All rights reserved.
6 Snow Hill, Farringdon, London, EC1A 2AY, United Kingdom
Švitrigailos g. 11B, Vilnius, 01130, Lithuania
© 2020 Reekon, LLC.
All rights reserved.
6 Snow Hill, Farringdon,
London, EC1A 2AY,
United Kingdom
Švitrigailos g. 11B, Vilnius,
01130, Lithuania
